REturns & exchanges

If for any reason the design is not what you expected, please contact us within 48 hours of receiving order at hello@crystalpetlove.com to receive a Return Authorization Number. Full Refund will be given on items returned within 14 days of purchase. Please ship returns with copy of invoice to: CrystalPetLove, Attn: Online Returns 226 E. Ojai Avenue, Ste 101-406 Ojai, CA 93023.

*Does not apply for wholesale orders. Wholesale buyers please contact your Account Executive for return policy questions.